Placing an order is simple! Browse our curated collection of skincare products. Once you've found a product you love, click the "Add to Cart" button. When you're ready to complete your purchase, click on the shopping cart icon at the top right corner of the page and follow the prompts to proceed to checkout.

We process orders quickly to get your products to you as soon as possible. If you need to change or cancel your order, please contact us immediately at contact@ezgistore.com with your ORDER ID. We will do our best to accommodate your request, but please note that once an order has been shipped, we are unable to make any changes.

[At this moment our payment system is under construction] We will accept a variety of payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), debit cards, and other secure payment gateways like PayPal.

All prices listed on our website are in US Dollars (USD).

Absolutely. Your security is our top priority. Our website uses Secure Socket Layer (SSL) technology to encrypt your personal and payment information, ensuring a safe and secure transaction. We do not store your credit card details on our servers.

We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns on most unopened products within 15 days of delivery. The products must be in their original, unused, and undamaged condition with all packaging intact. Please read full refund policy at;

https://ezgistore.com/pages/refund-policy

To start a return, please contact our customer service team at contact@ezgistore.com with your order number and the reason for your return. Our team will guide you through the next steps and provide you with a return authorization and shipping instructions.

Customers are responsible for the cost of return shipping unless the item received was incorrect or damaged. We recommend using a trackable shipping service, as we cannot be responsible for returns lost in transit.

Once we receive and inspect your returned item, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

We currently ship to addresses within the United States. We are working on expanding our shipping to international destinations in the future.

Shipping costs are calculated at checkout based on the weight of your order and your location. We occasionally offer free shipping promotions, so be sure to subscribe to our newsletter to stay updated!

Orders are typically processed within 1-2 business days. Once shipped, standard delivery times within the US are generally 3-7 business days. You will receive a shipping confirmation email with tracking information once your order is on its way.

Once your order has been shipped, you will receive an email with a tracking number and a link to the carrier's website. You can use this number to monitor your package's journey to your doorstep.